Terms & Conditions

 

Last Updated: July 15, 2026

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Welcome to MUST SEEN (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website, products, and services available at www.mustseen.com.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

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1. Company Information

MUST SEEN is operated by Digitreasure LLC, a limited liability company registered in the United States.

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2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

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3. Products

MUST SEEN offers print-on-demand apparel, accessories, home goods, and related merchandise featuring original city-inspired designs.

Because our products are made to order, slight variations in color, placement, sizing, and printing may occur. These variations are considered normal and are not defects.

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4. Pricing

All prices are displayed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to change prices, promotions, or product availability at any time without prior notice.

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5. Orders

After placing an order, you will receive an order confirmation email.

We reserve the right to refuse or cancel any order due to:

• suspected fraud

• pricing errors

• product availability

• violations of these Terms

If payment has already been processed, a refund will be issued where applicable.

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6. Production & Shipping

All products are manufactured after an order is placed.

Production and shipping times are estimates and may vary depending on destination, holidays, weather conditions, or carrier delays.

We are not responsible for delays caused by shipping carriers or customs authorities.

Please refer to our separate Shipping Policy for complete details.

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7. Returns & Refunds

Because products are made specifically for each customer, returns are generally accepted only for:

• damaged items

• defective products

• incorrect items received

Please refer to our separate Return & Refund Policy for complete details.​

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8. Intellectual Property

All content on this website, including designs, graphics, logos, text, photographs, product images, and other materials, is the property of MUST SEEN or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

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9. Acceptable Use

You agree not to:

• violate any applicable laws

• interfere with website security

• attempt unauthorized access

• transmit malicious software

• misuse or copy website content

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10. Disclaimer

Our products are provided “as is” and “as available.”

To the fullest extent permitted by law, we make no warranties regarding uninterrupted website availability or error-free operation.

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11. Limitation of Liability

To the maximum extent permitted by law, MUST SEEN shall not be liable for indirect, incidental, consequential, or punitive damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the applicable order.

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12. Third-Party Services

Our website may use or link to third-party services including payment processors, shipping carriers, analytics providers, and social media platforms.

We are not responsible for the content or practices of third-party websites or services.

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13. Privacy

Your use of this website is also governed by our Privacy Policy.

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14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to our business entity, without regard to conflict of law principles.

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15. Changes to These Terms

We may update these Terms from time to time.

The updated version becomes effective immediately upon publication on this website.

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16. Contact & Legal Information

If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.

Questions regarding orders or these policies may be submitted through the Contact page.

Additional company information may be provided upon request where legally required.

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